FQHC • HRSA • OSV Readiness
Empowering Health Resources Consultants with Proven Compliance and Operational Excellence
Health Resources Consultants (HRC) assists health centers with strengthening their administrative/governance, fiscal, and clinical operations. We specialize in community health centers including federally qualified health centers (FQHC), FQHC Look-Alike, and non-FQHC centers.
- Mock Operational Site Visit (OSV) preparation and technical assistance
- Administrative/governance and Board of Directors development
- Financial development and operational improvement
- Clinical technical assistance
- Start-up & turnaround Technical Assistance
- Chief Medical Officer (CMO) & C-Suite coaching and mentoring
ABOUT HEALTH RESOURCES CONSULTANTS
Empowering Health Centers With Proven Expertise
HRC is a national consulting firm dedicated to advancing the mission, compliance, and operational strengths of FQHCs and non-FQHC health centers.
Our team brings decades of hands-on experience in HRSA Operational Site Visit readiness, governance, credentialing, financial recovery, and performance improvement.
We help leadership teams strengthen systems, elevate quality, protect funding, and create sustainable operational excellence.
- Deep FQHC & HRSA expertise
- Governance & board development
- Credentialing & privileging support
- OSV readiness & full-spectrum compliance
- Financial & operational improvement solutions
Our Core Consulting Services
HRC supports FQHCs and community health centers with full-spectrum consulting.
Mock OSV & Technical Assistance
We prepare health centers for the federal Health Resources Services
Administration (HRSA) OSVs by conducting comprehensive compliance reviews,
document alignment, and staff readiness training. Our technical assistance
process reduces compliance findings and strengthens organizational operations
through performance improvement recommendations and guidance.
Credentialing & Privileging Clinics
Streamlined credentialing and privileging support to ensure all clinical staff meet HRSA, state, federal, and payer requirements. Reduce delays, eliminate errors, and improve operational flow.
Clinical Technical Assistance
We support clinical operations, quality improvement, risk reduction, and compliance workflows to elevate clinical performance and patient outcomes across your health center.
Fiscal & Financial Consulting
Comprehensive financial oversight, UDS performance review, budgeting, revenue cycle analysis, and operational alignment to improve financial strength and sustainability.
Governance & Board Development
We strengthen board governance, leadership systems, and organizational accountability through training, policy review, and operational alignment with HRSA standards.
IT/EMR & Revenue Cycle Support
Optimization of EMR workflows, IT systems, data reporting, and revenue cycle processes to increase efficiency, reduce errors, and support long-term organizational growth.
Why Health Centers Trust HRC
Decades of hands-on experience supporting FQHCs with governance, OSV readiness, credentialing, financial recovery, and clinical operations — built on trust, accuracy, and proven results.
Deep FQHC Expertise
Senior consultants with decades of experience working directly with HRSA-funded health centers, boards, executives, and clinical teams.
Proven OSV Readiness Results
We strengthen documentation, systems, and staff preparation so health centers reduce conditions, findings, and risk exposure during OSV.
Comprehensive Compliance Support
From governance and policies to credentialing, EMR workflows, and revenue cycle – HRC provides full-spectrum compliance support for your organization.
Leadership You Can Trust
Led by experienced physician-executive and senior consultants with deep backgrounds in healthcare administration, board governance, and financial systems.
What Our Clients Say
Trusted by FQHC leaders nationwide — our clients consistently highlight HRC’s reliability, depth of experience, and measurable results across governance, compliance, and operational improvement.
Health Resources Consultants has been a trusted and invaluable partner to Atascosa Health Center, Inc. Their highly responsive and knowledgeable team brings extensive expertise in the complex requirements of community health centers. With their guidance, we have strengthened compliance, improved operations, and enhanced the quality of care we provide to our patients.
Hamdard Health Alliance began working with Health Resources Consultants (HRC) in 2020 to conduct a Mock On-Site Visit with our leadership, and again in 2023. Both times, the HRC team was highly informed, knowledgeable, and truly subject-matter experts. Their guidance was thorough, practical, and aligned with current regulatory expectations. HRC’s collaborative approach helped our team feel prepared, confident, and well-supported throughout the process. We found their insights invaluable and would highly recommend Health Resources Consultants to any organization seeking expert, reliable support in preparing for an On-Site Visit.
Muslim Community Health Center (MCHC) worked with Health Resources Consultants (HRC)while preparing for its Operational Site Visit to become a Federally Qualified Health Center Look-Alike. Dr. Shabazz, Dan Miles, and Jimmy Brown provided exceptional guidance and support throughout the process, including conducting a comprehensive Mock OSV to ensure we were fully prepared. They also thoroughly reviewed our documents and offered thoughtful, constructive recommendations for improvement. It was truly a pleasure to work with their team, and we greatly valued their expertise and partnership.
Health Resources Consultants provided exceptional support during our mock
Operational Site Visit and were instrumental in preparing us for the actual review. Their
team brought deep, real-world experience and a strong understanding of health center
operations, delivering guidance that was both practical and actionable.
They offered thoughtful feedback across governance, clinical, and fiscal areas, helping
us identify strengths while also highlighting clear opportunities for improvement. This
was our second time working with Health Resources Consultants, and once again the
results were excellent. We highly recommend their services to organizations seeking
knowledgeable, professional, and effective OSV preparation support.
“HRC guided our leadership team through a critical OSV preparation phase. Their depth of HRSA knowledge is unmatched — and the results showed immediately in our compliance readiness.”
— Angela Brooks, FQHC CEO
River Valley Community Health Center
“Their governance training transformed how our board functions. HRC helped us clarify roles, strengthen policies, and create accountability — the improvement was immediate.”
— James Carter, Board Chair
Southside Family Health Center
“From credentialing to fiscal operations, HRC delivered exactly what our health center needed. Professional, timely, and deeply knowledgeable.”
— Danielle Ruiz, COO
United Community Wellness
“Muslim Community Health Center (MCHC) worked with Health Resources Consultants (HRC)while preparing for its Operational Site Visit to become a Federally Qualified Health Center Look-Alike. Dr. Shabazz, Dan Miles, and Jimmy Brown provided exceptional guidance and support throughout the process, including conducting a comprehensive mock OSV to ensure we were fully prepared. They also thoroughly reviewed our documents and offered thoughtful, constructive recommendations for improvement. It was truly a pleasure to work with their team, and we greatly valued their expertise and partnership.”
Muslim Community Health Center (MCHC)
Our Consultants
Experienced leaders supporting health centers with compliance, governance, and operational excellence.
Dr. Constance D. Shabazz M.D. M.B.A., M.P.H., M.P.A.
Founder & President
Senior Clinical Consultant – Consultant Team Lead Physician and health equity leader with decades of experience supporting health
centers in clinical operations, governance, and federal compliance.
J. Cornelius Brown, M.P.A.
Senior Consultant, Governance, Board Development & Healthcare Operations
Senior healthcare executive and consultant specializing in governance, board
development, HRSA compliance, and health center operations.
Daniel A. Miles, M.A.
Senior Financial & Performance Improvement Consultant
Finance and operations leader with 20+ years supporting health centers with revenue cycle improvement, cash flow stabilization, and performance reporting.
Mark C. Batson, M.B.A.
Senior Consultant, Governance, Strategy & Operations
Senior management consultant with 25+ years of executive leadership in
healthcare, governance, compliance, and organizational transformation.
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COMPLIANCE PROCESS
A Proven 4-Step Framework for HRSA OSV Readiness
HRC guides FQHCs through a structured, repeatable process — from initial assessment to post-visit support — so your team knows exactly what to expect and how to prepare.
Step 1 – Assessment
Comprehensive Compliance Review
We review governance, clinical, financial, and operational domains against HRSA and OSV criteria to understand your current state and risk areas.
Step 2 – OSV Alignment
Gap Analysis & OSV Mapping
We map findings to HRSA chapters, identify documentation gaps, and prioritize what must be corrected before the site visit.
Step 3 – Implementation
Targeted Training & Implementation
We provide targeted TA, training, and workflow improvements so policies, procedures, and EMR documentation match what surveyors expect to see.
Step 4 – Readiness & Support
Mock Visit, Debrief & Ongoing Support
We conduct a Mock OSV-style walkthrough, debrief your leadership team, and provide ongoing coaching to keep you ready beyond the visit.
Ready to walk your team through the same structured process we use with FQHCs across the country?
Resources & OSV Insights
Practical, field-tested guidance to help your health center stay compliant, strengthen governance, and prepare confidently for HRSA OSV.
Comprehensive OSV Readiness Checklist
A complete, practical OSV preparation guide covering governance, FTCA, clinical compliance, and organizational documentation. Clear, actionable, and easy to implement with your team.
Gap Analysis & Compliance Roadmap
Identify compliance gaps and operational risks with a structured roadmap. Understand what HRSA reviewers look for and how to align your center with best-practice standards.
Targeted Training & Implementation Tips
Insights on preparing clinical, administrative, and leadership teams for OSV. Includes workflow ideas, documentation tips, and coaching strategies for sustainable readiness.
READY TO STRENGTHEN YOUR FQHC?
Partner With HRC for Proven Compliance & Operational Excellence
Our consulting team brings decades of FQHC and HRSA experience to help you strengthen systems, reduce findings, protect funding, and elevate organizational performance.